Refund & Return Policy for TimeCresta

Effective Date: 25-03-2025

At TimeCresta, we strive to provide high-quality products and a smooth shopping experience. If you are not fully satisfied with your purchase, you may request a return or refund under the terms below.

1. Return Period

You can request a return within 7 days of receiving your order.

2. Conditions for Returns

To be eligible for a return:

• The item must be unused and in original condition
• The item must be in its original packaging
• Proof of purchase (order number or receipt) is required

3. Non-Refundable Items

We do not accept returns or refunds for:

• Used or worn items
• Damaged products caused by the customer
• Discounted or sale items (if marked final sale)

4. Refund Process

Once your returned item is received and inspected:

• We will notify you of the approval or rejection
• If approved, your refund will be processed within 5–7 business days
• Refunds will be issued to your original payment method

5. Shipping Charges

• Return shipping costs are the responsibility of the customer
• Original delivery charges are non-refundable
• If the item is defective or incorrect, we will cover the shipping cost

6. Damaged or Incorrect Orders

If you receive a defective or wrong item:

• Contact us within 48 hours of delivery
• Provide photos as proof
• We will offer a replacement or full refund

7. Order Cancellation

• Orders can be canceled within 12 hours of placing them
• After processing or shipping, cancellation is not possible

8. Late or Missing Refunds

If your refund has not been received:

• Check your bank account
• Contact your bank or payment provider
• If still unresolved, contact us

9. Contact Information

For any refund or return requests:

TimeCresta
Email: timecresta@gmail.com

10. Policy Updates

TimeCresta reserves the right to update this policy at any time without prior notice.

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