Shipping policy
Shipping Policy for TimeCresta
Effective Date: 25-03-2025
At TimeCresta, we are committed to delivering your orders quickly and safely. Please read our shipping policy below.
1. Order Processing Time
- All orders are processed within 1–3 business days
- Orders are not processed on weekends or public holidays
- You will receive a confirmation message once your order is shipped
2. Delivery Time
- Within Pakistan: 3–7 business days
- International Orders: 7–15 business days (if applicable)
Delivery times may vary depending on your location and courier service.
3. Shipping Charges
- Shipping charges are calculated at checkout
- We may offer free shipping on selected products or promotions
4. Cash on Delivery (COD)
- We offer Cash on Delivery (COD) across Pakistan
- Please ensure you provide accurate contact details for smooth delivery
5. Order Tracking
- Once your order is shipped, you will receive a tracking number
- You can track your order through the courier service
6. Delays & Issues
While we try our best to deliver on time, delays may occur due to:
- Weather conditions
- Courier service issues
- Public holidays or high order volume
TimeCresta is not responsible for delays caused by third-party couriers.
7. Incorrect Address
- Customers are responsible for providing accurate shipping information
- We are not responsible for orders delivered to incorrect addresses
8. Failed Delivery Attempts
- If delivery fails due to customer unavailability, the courier may attempt re-delivery
- Additional charges may apply for repeated delivery attempts
9. Damaged or Lost Packages
- If your order arrives damaged, contact us within 48 hours
- If your package is lost, we will coordinate with the courier to resolve the issue
10. Contact Us
For any shipping-related queries:
TimeCresta
Email: timecresta@gmail.com
11. Policy Updates
TimeCresta reserves the right to update this Shipping Policy at any time without prior notice.
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